The client sends a request to Prendo for a given simulation on a given date (or dates), with an estimated number of participants, explanation of the context, and whether a Prendo facilitator is needed. Prendo sends workshop materials, technical test instructions and passwords to access simulation and report.
Prendo simulation workshops need a trained facilitator to debrief the participants' simulation experience; in most cases, the facilitator also introduces the workshop and supports participants during the simulation.
Participants are usually required to do a small amount of pre-workshop preparation, the workshop usually starts with a facilitator led introduction, then the simulation is run in teams, and then there is a group debrief. This sequence is the same for both classroom and virtual workshops.
Yes; whilst many simulation workshops are run with the facilitator and all the teams in the same physical location, a simulation workshop can also be be delivered with remote teams and remote facilitation.